Water in your house? Get a local water damage pro out.
Burst pipe, slab leak, water heater, ceiling leak or storm water in Katy, TX? Request help below. We work to connect you with an independent local water damage restoration company that serves your area.
Free referral service. We connect you with independent local water damage restoration companies.
How it works
- You request help. Email what happened and your area, with a good callback time.
- We work to connect you. We try to match you with an independent local pro. Arrival time is up to that pro and their schedule.
- The pro gives you their own estimate. They set their own price and do the work. Our referral is free to you.
Water damage services in Katy
Pick the problem that looks like yours. If you are not sure, ask and describe what you see.
- Water damage restorationFree referral to independent Katy pros who dry out and repair water-damaged homes.
- Emergency water removalStanding water in the house? Get connected to an independent Katy pro for extraction.
- Burst pipe water damageA pipe burst in the wall, attic or slab? Get connected with an independent Katy pro.
- Slab leak water damageLeak under the slab? Get connected with an independent Katy pro for the damage side.
- Storm and flood cleanupFlood or storm water in the house? Get connected with an independent Katy cleanup pro.
- Water heater leak cleanupLeaking or failed water heater? Get connected with an independent Katy cleanup pro.
- Ceiling water damageStain, sag or drip from the ceiling? Get connected with an independent Katy pro.
- Mold after water damageMusty smell or visible growth after a leak? Get connected with an independent Katy pro.
- Sewage backup cleanupSewage in the house? Do not DIY. Get connected with an independent Katy cleanup pro.
- AC drain overflow damageAC drain leaking into the ceiling or closet? Get connected with an independent Katy pro.
Areas we help in
Katy and the communities around it. Each page covers the local housing and water issues for that area.
- KatyFree referral to independent restoration pros for Katy homes and the 77494, 77449 and 77450 areas.
- Cinco RanchReferral to independent pros for Cinco Ranch homes with attic, slab and aging plumbing issues.
- Cross Creek RanchReferral to independent pros for newer Cross Creek Ranch homes in the Fulshear area.
- FulshearReferral to independent pros for Fulshear homes in Fort Bend County west of Katy.
- RichmondReferral to independent pros for Richmond homes, from older streets to newer subdivisions.
- BrookshireReferral to independent pros for Brookshire homes along I-10 west of Katy in Waller County.
- Seven MeadowsReferral to independent pros for Seven Meadows homes in the Katy area.
- Energy CorridorReferral to independent pros for homes and condos near I-10 and Beltway 8 in west Houston.
What to do in the first hour
Do these while you wait for a pro. Safety comes first, and none of this replaces calling 911 for an emergency.
- Stay safe. If water is near outlets, appliances or the breaker panel, stay away from them. If you have any doubt, do not touch the panel. Call your utility or an electrician, and call 911 if anyone is at risk. Only if the panel is completely dry and you are standing on dry ground should you turn off power to the wet areas.
- Smell gas? Leave. If you smell gas, get everyone out and call 911 and your gas utility from outside. Do not flip switches.
- Stop the water. Find your main shutoff valve (often near the street, at the water meter, or where the line enters the house) and turn it off. For a water heater leak, shut off its cold water inlet and its power or gas.
- Take photos and video. Capture the source, the damage and your belongings before you move things. Your insurer will ask for them.
- Move what you safely can. Lift small valuables, rugs, electronics and papers off wet floors. Do not lift heavy items or wade into deep water.
- Call your insurer. Ask what your policy covers and what they need from you. Then line up a pro for drying. Keep every receipt.
Want more detail? Read what to do in the first 24 to 48 hours after water damage.
Frequently asked questions
Is Katy Water Pros a water damage company?
No. Katy Water Pros is a free referral service. We do not perform the work. We work to connect you with independent local companies, and we may be compensated by them.
What does it cost to use Katy Water Pros?
Nothing. The referral is free to you. The independent pro gives you their own estimate, and you decide whether to hire them.
How soon can a pro come out?
That is up to the pro and depends on their schedule, the weather and demand. We cannot promise a time. Put your best callback time in your request, and ask the pro for an expected arrival time.
Should I tell my insurance company first?
You can do both at the same time. Take photos, then call your insurer to report the loss. Ask the pro whether they can work with your insurer's process. Check your policy for what is covered.
What should I ask a pro before they start?
Ask whether they carry insurance and can show IICRC certification. Get the scope and price in writing, and ask how drying will be documented for your claim.
Can I wait until morning?
Water can soak into drywall, insulation and flooring quickly, and mold can start to grow in as little as one to two days in damp materials. Acting soon usually limits the damage. Read our water damage FAQ for more.
Water in your house? Request help.
Tell the pro what happened. They will give you their own estimate. The pro's own schedule sets the timing.