Privacy policy
This policy explains how Katy Water Pros, a free referral service, handles information. Last updated November 14, 2026.
What we collect
- Email requests. If you email us, we may collect your email address, name, callback number, ZIP code and the details you share about the water damage. Email is delivered by an email forwarding service to the site operator's inbox.
- No web form. This site has no contact form. A request is a message you write in your own email app.
- Site visit data. If analytics are turned on, a tool such as Google Analytics may collect anonymous usage data such as pages viewed, device type and approximate location. Analytics are optional and may be off.
How we use it
We use your information to work to connect you with an independent local water damage pro, to answer your questions and to improve the site. We do not sell your personal information as a list. When you ask for a referral, we share your details with the independent company we match you with, and that company may pay us for the referral.
Email handling
Messages sent to our address are forwarded to one inbox and kept only as long as needed to handle your request. We use the callback details you give us to pass your request to an independent company, and for nothing else.
Your choices
You can ask us to delete the information we hold about you by emailing [email protected]. You can block cookies in your browser. The site works without them. If analytics are on, a tool such as Google Analytics may set cookies.
Security
We limit who can see your information and use reputable service providers. No method of storing data is perfectly secure, so please do not send sensitive data such as payment card numbers or insurance login details by email.
Children
This site is for homeowners and is not directed to children under 13.
Changes
We may update this policy. The date at the top shows the latest version.
Contact
Questions: [email protected].